Quality policy

Quality policy statement

Mission
RALOE UK LTD designs and markets lifts and lift components for industry professionals at an international level. We ensure full compliance with all applicable regulations, including 2014/33/EU Directive, Anex XI, and ISO 9001:2015. Our core strength lies in the development of bespoke products and the provision of technical support.

Vision
At RALOE, we are genuinely customer-focused. Our aim is to be recognized as a strategic partner, delivering superior solutions and services compared to our competitors. We are committed to meeting our agreements with customers regarding product specifications, lead times, and pricing.

Values
Our goal is to satisfy all stakeholders. We strive to ensure our employees find professional fulfillment at RALOE. The satisfaction of our customers and suppliers is a top priority. Integrity and honesty are fundamental pillars of our company culture.

Quality policy
The core principle of our management approach is continuous improvement, with the ultimate goal of achieving the satisfaction of our customers and stakeholders. To this end, are committed to the following lines of action:

• Promoting a strong customer focus.
• Supporting the professional development of employees.
• Continuously improving our internal management processes.
• Investing in technological innovation.
• Maintaining strong partnerships with suppliers.
• Upholding corporate social responsibility.

Management fully endorses this statement and is committed to its implementation and communication to all.

Paterna, 25 june 2025