Why RALOE

High production capacity

The formula to produce more and better

Our experience of more than 50 years, combined with the long experience of our partners, leading companies in the sector, Fermator, Savera Group and Emesa, and the innovative spirit and continuous improvement of our team of more than 125 specialized professionals, our ERP software “SAP”, and the efficiency of our warehouse, allows us to obtain a large production capacity.

We encourage our clients to visit the factories so that they can check the production capacity out on site.

Bespoke solutions

We find the best solution anywhere

At RALOE, we have spent the last few years improving and refining our lifts as well as creating all types of solutions for different shafts. Today we have over 8 exception certificates as a result of our policy of tailoring each installation to individual needs.

Bespoke solutions

We find the best solution anywhere

At RALOE, we have spent the last few years improving and refining our lifts as well as creating all types of solutions for different shafts. Today we have over 8 exception certificates as a result of our policy of tailoring each installation to individual needs.

Experience and trust

Your expert and reliable partner

We have more than 50 years of experience involved and committed to quality and excellence in client service.

Our experience is reflected in the more than 3,500 clients who have trusted us over the years, and in more than 40,000 lifts installed.

That is why we have members of our team located in several cities of Europe to provide a faster and more direct service to our clients.

We also have a modern and complete Showroom in our facilities so that our clients can see the complete lifts on site.

High level of automation

We are committed to new technologies

RALOE has the most technological development in the sector.

Since our origin, we have constantly invested in new technology.

We are equipped with state-of-the-art technology for electronic processes and telematic communications that provide us with a high level of automation.

High level of automation

We are committed to new technologies

RALOE has the most technological development in the sector.

Since our origin, we have constantly invested in new technology.

We are equipped with state-of-the-art technology for electronic processes and telematic communications that provide us with a high level of automation.

Quality and reliability

Quality and excellence in client service

The quality of our products is guaranteed by the controls that we carry out in the Technological Institutes. Exhaustive tests are carried out that guarantee the effectiveness and safety of our products, as well as the fulfilment of the applicable rules and regulations.

This continued effort and rigor to offer the highest quality, allows us to fulfil all EU regulations, ensuring the compliance with applicable regulation, DIRECTIVE 14/33/EU.

Contamos con la certificación ISO 9001 / MODULO H1 / TUV RHEINLAND.

Service and closeness

Always close to our clients

Our team of more than 125 specialized professionals can offer technical advice on lifts and their components providing the best service throughout the process of marketing our products, as well as after-sales assistance.

We offer a wide range of opening hours and we have on-site sales representatives. We also make periodic visits to be always close to our clients and offer the best service.

Service and closeness

Always close to our clients

Our team of more than 125 specialized professionals can offer technical advice on lifts and their components providing the best service throughout the process of marketing our products, as well as after-sales assistance.

We offer a wide range of opening hours and we have on-site sales representatives. We also make periodic visits to be always close to our clients and offer the best service.

Always innovating

The value of innovation

At RALOE, our priority is research and development.

For years we have been investing in technological advances in the design of lifts, tools, new products and computer equipment, and we are always innovating in order to offer the best service to our clients.

Our range of lifts covers most of the different types of needs raised by clients.

International presence

A company in continuous expansion

Our long business trajectory, the qualification of our more than 125 professionals and the quality of our services have driven our global plan.

For more than 10 years we have been exhibiting at prestigious international fairs in the sector. We have a presence in more than 60 countries to guarantee the best service and offer integral solutions to our clients.

International presence

A company in continuous expansion

Our long business trajectory, the qualification of our more than 125 professionals and the quality of our services have driven our global plan.

For more than 10 years we have been exhibiting at prestigious international fairs in the sector. We have a presence in more than 60 countries to guarantee the best service and offer integral solutions to our clients.

Extensive catalogue for spare parts

We have an extensive multi-brand catalogue with more than 15.000 references available and more than 3.000 in stock.

  • Supply of stock material (24h)
  • Integrated logistics management (35.000 material delivered in 9.500 deliveries /year)
  • Extensive warehouse hours.
  • Possibility of collection.
  • Catalogue and online sale.

Regulations and quality

At RALOE, we have spent the last few years improving and refining our lifts as well as creating all types of solutions for different shafts. Today we have over 8 exception certificates as a result of our policy of tailoring each installation to individual needs.

Quality, our goal

RALOE´s quality policy has an objective of continuous improvement and the following measures have been established to ensure its fulfillment:

  • Ensure the customers satisfaction and the full compliance with product and activity standards, providing the best solution to suit their requirements.
  • Guarantee to provide our team the level of training necessary for the development of the tasks required for the position.
  • Provide appropriate working conditions to ensure worker satisfaction and safety.
  • Improve continuously the efficiency of our Quality Management System.
  • Achieve the level of return deemed necessary to maintain the organizational structure and to continue to invest in R & D, new technologies and workers’ training, to be in a better position to fully satisfy the professionals of the lifts sector.

Offering high standards and services using the best technological solutions which guarantee the product durability and strict compliance with technical and safety requirements. The German certification authority TÜV Rheinland Service GmbH for lifts and security elements ensures the quality of our products according to the European Lifts Directive 2004/33/UE, Annex XI, Module H1.

Regulations and quality

At RALOE, we have spent the last few years improving and refining our lifts as well as creating all types of solutions for different shafts. Today we have over 8 exception certificates as a result of our policy of tailoring each installation to individual needs.

Quality, our goal

RALOE´s quality policy has an objective of continuous improvement and the following measures have been established to ensure its fulfillment:

  • Ensure the customers satisfaction and the full compliance with product and activity standards, providing the best solution to suit their requirements.
  • Guarantee to provide our team the level of training necessary for the development of the tasks required for the position.
  • Provide appropriate working conditions to ensure worker satisfaction and safety.
  • Improve continuously the efficiency of our Quality Management System.
  • Achieve the level of return deemed necessary to maintain the organizational structure and to continue to invest in R & D, new technologies and workers’ training, to be in a better position to fully satisfy the professionals of the lifts sector.

Offering high standards and services using the best technological solutions which guarantee the product durability and strict compliance with technical and safety requirements. The German certification authority TÜV Rheinland Service GmbH for lifts and security elements ensures the quality of our products according to the European Lifts Directive 2004/33/UE, Annex XI, Module H1.

ARES system

ARES Automatic RALOE Elevator System

“ARES” is a powerful system developed by RALOE’s technical team based on the SAP (ERP software). This system was launched by RALOE in June 2008 and has successfully optimized the lift sales process over the years.

Since its creation, “ARES” has been improve by engineers with over 6,000 modifications. Today “ARES” is a mature expert system with more than 90,000 features and more than 13,000 knowledge rules.

“ARES” helps us in the lift bidding and ordering process by making the process more reliable and the product better, from bidding to delivery to the client. In addition to ensuring technical validation of the product and optimal quality levels.

Our Partners

Unity is strength 

We have the extensive experience of our partners and great specialists in the sector, Fermator, Savera Group and Emesa. Together with them, we have been investing for years in technical and technological progress, both in the design of lifts and in computer equipment. Enabling us to give the best service to our clients throughout the design process, marketing of our products and after-sales assistance.

Emesa

Company equipped with the latest technology in design engineering and production. The factory has a surface area of 50,000 m2 of which 12,000 m2 are built, in a modern production plant equipped with the most modern technology for sheet metal processing. The plant also includes various assembly units specifically designed for its car assembly processes, car frames, counterweight car frames and all types of accessories.

fermator

It is the world’s largest single-product manufacturer of automatic lift doors. Fermator doors are distributed in all continents, with installations in low, medium and high range lifts, as well as residential, business buildings, airports, hotels and public buildings.

World-wide leader in the manufacture of Lift Guides. Since its launch in 1967 and with its headquarters in Vera de Bidasoa (Navarra), it has a presence in the 5 continents with a trajectory based on leadership, international vocation, research and development and quality.

Our Partners

Unity is strength 

We have the extensive experience of our partners and great specialists in the sector, Fermator, Savera Group and Emesa. Together with them, we have been investing for years in technical and technological progress, both in the design of lifts and in computer equipment. Enabling us to give the best service to our clients throughout the design process, marketing of our products and after-sales assistance.

Emesa

Company equipped with the latest technology in design engineering and production. The factory has a surface area of 50,000 m2 of which 12,000 m2 are built, in a modern production plant equipped with the most modern technology for sheet metal processing. The plant also includes various assembly units specifically designed for its car assembly processes, car frames, counterweight car frames and all types of accessories.

fermator

It is the world’s largest single-product manufacturer of automatic lift doors. Fermator doors are distributed in all continents, with installations in low, medium and high range lifts, as well as residential, business buildings, airports, hotels and public buildings.

World-wide leader in the manufacture of Lift Guides. Since its launch in 1967 and with its headquarters in Vera de Bidasoa (Navarra), it has a presence in the 5 continents with a trajectory based on leadership, international vocation, research and development and quality.

Our suppliers

SicorSicor
Leroy somerLeroy somer
CEGCEG
Ziehl-abeggZiehl-abegg
AlbertoAlberto
Carlos SilvaCarlos Silva
Digital AdvanceDigital Advance
LesterLester
SprinterSprinter
New liftNew lift
ArkelArkel
ElecmegomElecmegom
FermatorFermator
MeillerMeiller
WitturWittur
BSTBST
schaeferschaefer
DewhurstDewhurst
MorisMoris
GMVGMV
BucherBucher
SaveraSavera

Pre-sale engineering

Bespoke design and product development

Because life is not always easy… we have multiple customized solutions, adapted to all kinds of circumstances.  With a complete product development team, we offer bespoke designs that makes possible the impossible. 

Pre-sale engineering

Bespoke design and product development

Because life is not always easy… we have multiple customized solutions, adapted to all kinds of circumstances.  With a complete product development team, we offer bespoke designs that makes possible the impossible. 

Aftersales services

We offer a multilingual and close service, accompanying and guiding throughout the assembling process and life of our products. 

We have a team, multidisciplinary and committed, dedicated to give a fast and effective service to always provide the best aftersales assistance to our clients.

Contact us